BookBirds
Privacy Policy

transparent_birds_image

At BookBirds, your privacy matters. So does the confidentiality of your ideas, manuscripts, and creative work.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you contact BookBirds, submit a project, or use our services, we may collect:

  • Your name and contact details
  • Billing and payment information
  • Project requirements
  • Manuscripts, drafts, notes, and supporting materials
  • Information shared through email, phone, live chat, or website forms
  • Your IP address, browser type, device information, and website activity

We use this information to respond to inquiries, manage projects, process payments, communicate service updates, improve our website, and share relevant offers unless you choose to opt out.

BookBirds does not sell or rent your personal information.

How We Share Information

Your information may only be shared with authorized writers, editors, contractors, payment providers, or service partners when necessary to complete your project or deliver a requested service.

We may also disclose information when required by law.

Phone numbers provided for SMS communication are not sold or shared with third parties for their own marketing purposes.

Your Work Stays Confidential

Your ideas, manuscripts, drafts, notes, and project communications are treated as confidential.

BookBirds will not publicly share your identity, work, or project details without your permission.

Access to your creative materials is limited to authorized team members who need them to complete your project. 

You retain ownership of the original materials you provide. Once the agreed payment is completed, the approved final content belongs to you unless otherwise stated in writing.

BookBirds retains no ownership or authorship rights in the approved final content once the agreed payment has been completed. 

Originality

Original content written or ghostwritten by BookBirds will be created specifically for your project and will not be knowingly copied from another source. 

Where research or third-party information is used, it will be paraphrased, quoted, or referenced where appropriate.

BookBirds may use originality-checking tools where appropriate to help identify unintended similarities before final delivery.

Security and Payments

We take reasonable steps to protect your personal information and creative materials.

Access is limited to authorized team members, and information is stored using secure systems designed to prevent unauthorized access, misuse, or loss.

Payments may be handled by trusted third-party providers. BookBirds does not store complete card details when payments are processed through these providers.

Cookies and Website Information

Our website may use cookies to improve functionality, understand visitor activity, and provide a smoother browsing experience.

You can disable cookies through your browser settings, although some website features may not work properly.

BookBirds makes reasonable efforts to keep service descriptions, pricing, and website information accurate. However, updates or errors may occasionally occur. Please contact us if a service appears different from its description.

Your Choices

You may contact us to:

  • Review or update your personal information
  • Request deletion of your information
  • Opt out of promotional emails or messages
  • Ask questions about how your information is handled

Contact Us

For questions, concerns, or requests about your information, reach out to us:

Email: info@bookbirds.co

Address: 55 E. 3rd Ave, San Mateo, CA 94401 

BookBirds is committed to managing personal information responsibly and transparently, ensuring users can focus on creating and sharing their work with confidence.